Privacy Policy

Last Updated: 3 March 2026

This Privacy Policy describes how Nolxuni ("we", "us", or "our"), operating at Av. Apoquindo 3669, oficina 502, Santiago, Chile, collects, uses, and protects personal information obtained through the website nolxuni.com and through our consulting services. This policy is governed by Chilean Law No. 19.628 on the Protection of Private Life (Ley de Protección de la Vida Privada) and applicable data protection regulations.

1. Information We Collect

We collect personal information that you provide voluntarily when you:

  • Complete the contact form on our website (name, email address, phone number, and message content)
  • Communicate with us by email or telephone
  • Engage us for consulting services

We may also collect non-personal technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used for website administration and improving user experience.

2. How We Use Your Information

Personal information collected through our website is used exclusively to:

  • Respond to inquiries and requests submitted through our contact form
  • Provide information about our consulting services relevant to your project
  • Communicate with you during an active consulting engagement
  • Maintain records required for the provision of professional services
  • Comply with applicable legal obligations

We do not use your personal information for unsolicited marketing communications without your explicit prior consent. We do not sell, rent, or trade personal information to third parties.

3. Legal Basis for Processing

Under Chilean Law No. 19.628, we process your personal data on the following bases:

  • Consent: When you submit a contact form, you provide explicit consent for us to process your data to respond to your inquiry.
  • Contractual necessity: When you engage our consulting services, processing your data is necessary to fulfill our contractual obligations.
  • Legitimate interest: For website analytics and security purposes, we may process limited technical data based on our legitimate interest in maintaining a functional and secure website.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy. Specifically:

  • Contact form submissions are retained for a period sufficient to respond to and follow up on the inquiry, typically no longer than two years if no consulting engagement results.
  • Information related to active or completed consulting engagements is retained for the period required by applicable professional and tax regulations in Chile.
  • You may request deletion of your personal data at any time, subject to any retention obligations we may have under applicable law.

5. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission protocols (HTTPS), restricted access to personal data within our organization, and regular review of our security practices. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

  • Service providers: We may share information with trusted third-party service providers who assist us in operating our website or delivering our services (such as hosting providers), subject to confidentiality obligations.
  • Professional collaborators: In the context of a consulting engagement, we may share relevant project information with structural engineers, landscape architects, or other professionals engaged to contribute to your project. This is done only with your knowledge and as necessary for project delivery.
  • Legal requirements: We may disclose information when required by law or in response to valid legal process.

7. Your Rights

Under Chilean Law No. 19.628, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to applicable legal retention requirements
  • Withdraw consent for processing at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@nolxuni.com or by post at Av. Apoquindo 3669, oficina 502, Santiago, Chile. We will respond to your request within a reasonable timeframe.

8. Cookies

Our website uses cookies to enhance your browsing experience and understand how visitors use our site. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us: